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A Within-Person Approach to Work Behavior and Performance: Concurrent and Lagged Citizenship-Counterproductivity Associations, and Dynamic Relationships with Affect and Overall Job Performance
Authors:
Reeshad S. Dalal, Holly Lam, Howard M. Weiss, Eric R. Welch, Charles L. Hulin
Abstract:
The present research examines the within-person structure of job performance, with an emphasis on the within-person relationship between organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). We demonstrate, via two experience-sampling studies, that OCB and CWB are affect-driven phenomena that exhibit considerable within-person variation. Furthermore, as predicted, the within-person affective forces on OCB were independent of those on CWB—and OCB and CWB were themselves independent. OCB and CWB directed at the organization (rather than the supervisor or coworkers) were, however, related within-person to each other and to overall job performance. Implications for the within-person performance structure are discussed.
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